Penalties, Appeals, and Disputes

When you're locked in a disagreement with HMRC about your tax affairs, you don't always have to go to tribunal to resolve it. Alternative Dispute Resolution (ADR) is a free mediation service that can help break deadlocks and find solutions without formal legal proceedings. Understanding when and...

5 min read

If you're unhappy with the service you've received from HMRC — such as unreasonable delays, poor communication, or mistakes in how they've handled your case — you have the right to complain. This article explains when to make a complaint, how the complaints process works, and when you can escalate...

5 min read

If HMRC has issued you a tax bill, penalty, or decision you believe is wrong, you have the right to challenge it. You usually have 30 days to act, and you can request a review by HMRC or appeal to an independent tribunal. Most disputes are resolved without needing to go to tri...

5 min read

Missing Self Assessment deadlines can result in automatic penalties and interest charges. The amount you're charged depends on how late your tax return is filed and how long your tax bill remains unpaid. However, you may be able to appeal a penalty if you have a reasonable excuse.

4 min read